First, we learned how to inspect chimneys and dryers.

Thousands of customers later, we’ve perfected it.

Here’s How We Do It: 

Step 1: Learn

Before we start to work on your chimney, even before the inspection, we talk with you.

This way your project manager can understand all of problems that you might be having.

Step 2: Discovery

Once we’ve heard from you and listened to your concerns, we begin our investigation.

Depending on the problems that you face, this could be a level 1, a level 2, or a level 3 inspection. Either way, we run a camera through your flue so that we can get a top-to-bottom, inside-out understanding of what’s happening with your chimney.

Step 3: Discuss:

At every move and every discovery, we want you to understand what is happening with your chimney.

No surprises.

Your project manager will explain all discoveries and action items you’ll want to address.

Step 4: Improve

If we discover any problems in your chimney, your project manager will discuss the action items with you that he or she believes will fix it.

Then, we schedule a time to work on your chimney to correct the problems you’ve been facing.

Your project manager will help you and guide you through the work. We know that any home improvement projects, no matter how minor, can cause undue stress. So we want to limit that as much as possible.

Step 5: Support

Once we’re done, our customer service team works to make sure you are happy with the work.

We take our 100% customer satisfaction seriously and want you to be satisfied with our work for years to come.

Any questions that  you have, you can feel free to call your project manager or our office and we’re always going to be happy to serve you as your go-to chimney experts.