Fireplace Remodel & Construction
Both inside & out. Better service. No nonsense.
If you’re remodeling your home and the current design of your chimney doesn’t align with your vision, it might be time to seek expert advice from the folks at Patriot Chimney.
Or maybe you’re wanting to build the outdoor patio of your dremas and that vision includes having a custom built outside fireplace.
Whatever the case may be, your project manager will personally walk you through the entire process – from design to construction to completion. Our goal is to perfectly marry aesthetics and functionality so that your beautiful fireplace is also functionally safe and sound.
Patriot Chimney’s Approach to Chimney Remodels and Construction
Every chimney construction company will approach chimney remodels and construction from a different angle. Here’s the five core beliefs that our chimney construction and remodel services are based on:
For our technicians and for you. While we are working on your chimney, we want to understand what you are looking for. And we want to help you understand your chimney’s system so that it can keep you safe, while also serving as the centerpiece, where ever you put it. We also work hard to ensure that all of our ducks are in a row before we get to work. So that includes research for all of the necessary permits and licenses so that your chimney project can stay in compliance. Finally, we’ll never send a crew to your home without a CSIA certified expert.
#2. Dedicated Project Managers
From the time you schedule work with us all the way through completion, you’ll have a dedicated project manager helping you along the way. Our project managers are your point of connection and the person you can turn to directly if you have any questions.
#3. Optimize for Performance & Safety
Our work on your chimney is designed to keep you and your family safe, while also keeping your system working in peak performance. Whether your fireplace is brand new or a century’s old statement piece that you want to give a “facelift,” you can trust us to keep it running like it was on day one.
#4. Report in Natural Language
We won’t confuse you with a bunch of chimney jargon. We provide straight-forward reports that your family can easily understand. Plus, when your project manager reviews the report with you, he or she will be able to explain everything and answer any questions you may have. Besides, education is our #1 value.
#5. Have the Best People
When Patriot Chimney starts a new job, our goal is to set a new high score for service. We know that this isn’t a game, but we want to be the best. At the end of the day, we provide a service, and services are provided by people. From our project managers, to our technicians, to our customer service team, we invest heavily in recruiting and retaining the most-talented people around.
No Mess Guarantee
Proud NCSG Members
Our Full Cycle Process
Our process is built out of, and rooted in, our approach to chimney construction. You may be interested in how things work after you schedule work with us. We’ve broken it down into five steps.
So, here’s how we do things:
Step 1: Learn
Before we start to work on your chimney, we talk with you. This way your project manager can understand your vision and dream. Then start to work on designing and planning with you to make the best roadmap for your chimney project.
Step 2: Discovery
Once we’ve heard from you and agreed on a plan, we begin our investigation. At this stage, we begin working on getting dimensions, licenses, and permits. We make sure that we are 100% in compliance for this project.
Step 3: Discuss:
At every move and every discovery, we want you to understand what is happening with your chimney. No surprises. Your project manager will explain all discoveries and action items you’ll want to address.
Step 4: Improve
It’s only after all the other steps that we begin actually working on your chimney. Every step of the way, you can count on your project manager to communicate updates with you. Your project manager will help you and guide you through the work. We know that any home improvement projects, no matter how minor, can cause undue stress. So we want to limit that as much as possible.
Step 5: Support
Once we’re done, our customer service team works to make sure you are happy with the work. We take our 100% customer satisfaction seriously and want you to be satisfied with our work for years to come. Any questions that you have, you can feel free to call your project manager or our office and we’re always going to be happy to serve you as your go-to chimney experts.
We understand that prices to fix a leaky chimney can be a headache all on it’s own. It can be complicated. That’s why Patriot Chimney’s pricing for chimney services is pretty straightforward. We charge a flat rate that varies depending on the material, measurements, and a few other factors. You don’t have to worry about hidden costs when you work with us.
Want to Work With Us?
Think we might be a good fit for you and your family? And want to join hundreds of other happy customers we’ve served in Virginia? Fill out the form on this page and we’ll call you schedule the inspection.
Or call us at 540-225-2626.